Frequently Asked Questions
Everything you need to know about your next audio upgrade.
What is the standard shipping time for electronic components?
Standard shipping typically takes 3-5 business days. Expedited options are available at checkout for urgent studio needs.
Do your products come with a manufacturer warranty?
Yes, all electronics sold at Roland Store include a minimum 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy for opened gear?
We offer a 30-day return policy. Items must be in original packaging with all accessories included; a restocking fee may apply to opened electronics.
Are your products authentic and factory-sealed?
We guarantee that every item sold is 100% authentic, brand new, and arrives in original factory-sealed packaging.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and financing options through Affirm to help you invest in high-end audio equipment.
Do you provide technical support after purchase?
Absolutely. Our team of product specialists is available via email and live chat to assist with setup and troubleshooting for any device purchased from us.