Returns & Exchanges

At Roland Store, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns on all original, unopened merchandise. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and efficient resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Electronics

  Securely pack the items in their original manufacturer packaging, including all cables, manuals, and accessories to ensure eligibility for a full refund.

• 3.
  Ship to Service Center

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring the RMA number is clearly visible on the exterior.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned hardware, your refund will be processed to your original payment method within 5-7 business days.